Jaya 98 Terms & Conditions – Your Complete Guide to Rights and Responsibilities

Before opening an account with Jaya 98, you must agree to the following conditions. These are not merely formalities — they exist to protect all members and ensure a fair gaming environment.

• Each individual may hold only one account. Having multiple accounts under the same identity is a punishable offence.
• All information provided during registration must be accurate and truthful. Providing false details may result in account termination at any time.
• To complete KYC verification, a copy of your National ID or passport must be submitted. Withdrawals will be restricted until verification is complete.
• Account login credentials must never be shared with any third party. Members are solely responsible for keeping their password secure.
• Accounts may only be opened by individuals — registrations under a company or any other business entity are not accepted.

Jaya 98 may request identity verification at any time. If the required documents are not submitted within the specified period, the account may be temporarily suspended.

Jaya 98's payment system is built around the needs of Bangladesh. Deposits and withdrawals are supported via bKash, Nagad, Rocket, and bank transfer. All members are required to follow the applicable payment rules.

• Withdrawals are generally processed via the same method used for the deposit. Using a different method may require additional verification.
• Funds deposited must come from your own account — third-party payments are not accepted.
• Large withdrawals may be restricted if KYC verification is incomplete. Members who have completed verification will have access to higher withdrawal limits.
• Jaya 98 reserves the right to place a hold on payments involving suspicious transactions and may request additional verification.
• Under its anti-money laundering policy, Jaya 98 is required to report transactions to the relevant authorities when necessary.

Jaya 98 offers a variety of bonuses and promotions to make your gaming experience more rewarding. Each bonus is available subject to specific terms and conditions.

• Welcome Bonus Available to new members only, once on their first deposit.
• Any promo code related to a bonus must be entered before making a deposit; it cannot be applied afterwards.
• No more than one bonus may be active at a time, unless a specific promotion states otherwise.
• If wagering requirements are not completed before the bonus expires, both the bonus and any associated winnings will be forfeited.
• Jaya 98 reserves the right to modify, suspend, or cancel any promotion at any time. Any changes will be announced on the website.
• Accounts found to be abusing the bonus system (e.g. bonus arbitrage) may be closed.

The following rules apply to betting on cricket, football, and other sports at Jaya 98. Additional rules also apply to casino games and lottery.

• Once a bet is confirmed, it generally cannot be changed or cancelled, unless a technical error occurred in the game or match.
• Bets placed before a match or event begins are governed by different rules from the Live Betting market.
• If a match or event is cancelled or suspended mid-way, bets will be voided or settled in accordance with Jaya 98's policy.
• Jaya 98 reserves the right to void bets placed at odds that were displayed incorrectly or are clearly abnormal.
• In an accumulator bet, all selections must win. If one selection is voided, it is removed and the remaining selections are settled accordingly.

The following activities are strictly prohibited on Jaya 98. Violations may result in permanent account termination and forfeiture of any remaining balance.

• Collusion: Using multiple accounts to manipulate game outcomes or odds.
• Bonus Arbitrage: Registering under multiple identities solely to claim bonuses.
• Automation: Using bots, scripts, or any automated software to play games.
• Match Fixing: Placing bets with prior knowledge of, or influence over, the outcome of a sporting event.
• Money Laundering: Using the platform for the purpose of money laundering.
• Platform Hacking: Exploiting technical errors or glitches to gain an unfair advantage.

Jaya 98 reserves the right to temporarily suspend or permanently close a member's account for any of the following reasons.

• If evidence of a terms violation is found.
• If false or fraudulent information is provided during KYC verification.
• If a betting pattern appears unusual or suspicious.
• If the member requests account closure themselves.
• If you wish to self-exclude as part of responsible gaming.

Members who wish to close their account must contact Support. Please withdraw your balance before closure. Requests to reopen a closed account may be submitted, but approval is at Jaya 98's sole discretion.

Jaya 98 believes gaming is a form of entertainment, not a source of income. We place the highest importance on the mental and financial well-being of our members, which is why we have put in place a number of responsible gaming safeguards.

• Deposit Limit: Daily, weekly, or monthly deposit limits can be set.
• Loss Limit: You can cap the amount you are allowed to lose within a set time period.
• Cooling-Off Period: You can take a break from gaming for a set period of time.
• Self-Exclusion: You can place yourself on a permanent or long-term break.

If you feel that gaming is having a negative impact on your life, please contact our Responsible Gaming Browse the page and get help.

In the event of a dispute between Jaya 98 and a member, both parties will first attempt to resolve the matter through direct communication.

• Any dispute regarding the outcome of a bet must be raised with our support team within 72 hours of the incident.
• Every dispute will be investigated and a response provided within 10 business days.
• Jaya 98's decision is final and binding. Gaming records and log data will serve as the primary evidence in any dispute.
• These Terms & Conditions are governed in accordance with international gaming regulations and the guidelines of the relevant licensing authority.